Service Advisor

Pembrook Resourcing

📍 Oxford, Oxfordshire, United Kingdom

Full-time other-general Posted June 20, 2026

Job Description

Service Advisor – Oxford

Location: Oxford
Salary: £30,000 – £38,000 OTE
Job Type: Full-Time, Permanent

About the Role

We are looking for a professional and customer-focused Service Advisor to join a busy and successful aftersales team in Oxford. Acting as the key link between customers and the workshop, you will ensure every customer receives exceptional service while supporting the efficient operation of the service department.

This is an excellent opportunity for an experienced Service Advisor or a customer service professional with automotive experience who is looking to develop their career within a reputable dealership environment.

Key Responsibilities

* Greet customers and manage service and repair bookings.

* Accurately record customer concerns and vehicle requirements.

* Liaise with workshop technicians regarding vehicle progress and additional work requirements.

* Provide customers with updates throug...