Job Opportunity
Drive Autogroup is currently seeking a Service Advisor to join their growing team. The Service Advisor is a key member of the Service team responsible for coordinating the service process and experience by assisting customers. Our Company is looking for an individual who takes pride in their work, is organized, reliable, and passionate about providing exceptional service.
Responsibilities
Schedule and arrange efficient and accurate diagnosis of reported problem
Meet & greet customers in-person or via the phone
Experience with CDK
Make repair & preventative maintenance recommendations
Follow up with customer's to ensure their expectations were met/exceeded
Maintain documentation, including PO, invoices, work orders, reports etc.
Follow all organizational safety standards
Adaptable to work evening and weekend shifts as needed
Position inv...