Job Description
DESCRIPTION
We are looking for a talented Service Advisor to join our Adelaide branch. This role could suit a diesel mechanic wanting to come off the tools and expand their career or someone who has worked with automotive and/or mining clients in a site planning role. A passion and understanding for all things mechanical is essential.
This role currently operates to cover the workshop opening hours of 6am -6pm , there are two shifts for the service advisors and Monday to Friday.
In this role, you will make an impact in the following ways:
Serve as the primary customer contact, both in person and via phone, ensuring exceptional service delivery across all assigned sectors.
Accurately analyze customer needs, create and manage work orders, generate service quotes, and schedule repair and maintenance jobs.
Collaborate with the Service Supervisor or Team Lead to coordinate job assignments, timel...