Overview
:
Are you ready for your next challenge? Be part of an excellent team! Join Celanese Business Solutions Budapest, as
Service Desk Analyst (German speaker)
Responsibilities:
YOU will be involved in the following tasks
Answer calls and emails incoming to the Service Desk Assist users with issues relating to PC's, Microsoft Office, applications, and network Provide basic administration of Access Management, End User Management, accounts, and passwords Escalate incidents to the appropriate IT teams Follow the monthly shift schedule Continuous effort to meet high customer satisfaction Own your career: work towards the goals, proactive development from internal and external sources Ready to be shifted in on-call during weekends (2 days/month) This role requires 2 days/week physical office attendanc...