Job Description
## Service Desk AnalystApplylocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 15, 2026 (5 days left to apply)job requisition id: REQ **What success looks like in this role:**• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. • Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. • Escalates complex problems to other resolver teams or vendors. • Utilizes problem solving and analytical skills to effectively resolve challenging incidents. • Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.**You will be successful in this role if you have:**High School Diploma or GED required May require technical certification or Associate Degree Generally, 1-2years’ experience in area of responsibilityUnisy...