Service Desk Engineer

Pontoon

📍 Chester, Cheshire, United Kingdom

Full-time other-general Posted June 17, 2026

Job Description

Service Desk Engineer

12 Month Contract (Initial)

Chester

Hybrid Working

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for Service Desk Engineers to join their team for an initial 12-month contract. However, there may be scope for extension.

Role Overview:

Providing first line support for the internal employee's resources via voice and chat channels as part of the 24*7 Global Service Desk. Partnering with regional and international partners to deliver best in class client care.

Requi...