Job Description
**We're hiring!
**At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
#WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Tech Support Specialist****Required Skills**:- 1 year of experience in Service Request Handling- 1 year of experience in IT Incident categorization, initial triage, escalation, and resolution (within scope) as per the SOPs/runbook- Experience with Access Request handling**Responsibilities**- Adhere to following processes as per the defined SLAs or KPIs- Event detection, Categorization, responding and closure- Delivery Assurance: Adhere to defined supp...