Job Description
Looking for a Service Engineer who can capable to handle service-related activities for Core as well as Chromatography systems.
The Services Technician will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Main Responsibilities & Tasks:
+ Engineer should have experience on LPLC and HPLC product segments. Overall chromatography experience will get priority.
+ Provide service and customer support during field and inhouse visits or dispatches.
+ Manage all on site installation, repair, maintenance and test tasks.
+ Diagnose errors or technical problems and determine proper solutions.
+ Produce timely and detailed service reports.
+ Ensure the timely and correct documentation of processes.
+ Operate vehicle in a safely manner and use field automation systems
+ Follow all company's file...
The Services Technician will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Main Responsibilities & Tasks:
+ Engineer should have experience on LPLC and HPLC product segments. Overall chromatography experience will get priority.
+ Provide service and customer support during field and inhouse visits or dispatches.
+ Manage all on site installation, repair, maintenance and test tasks.
+ Diagnose errors or technical problems and determine proper solutions.
+ Produce timely and detailed service reports.
+ Ensure the timely and correct documentation of processes.
+ Operate vehicle in a safely manner and use field automation systems
+ Follow all company's file...