Service Express Agent

Marriott International

📍 Australia, Victoria, Australia

Part time Information and Record Clerks Posted March 01, 2026

Job Description

The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as a Service Express Agent to feel empowered by career growth opportunities in a people-first environment.


Position Summary: 

  • Rise with us and support your Guest Services team with general operational tasks
  • Be an expert on the hotel and the surrounding area, reinforcing our commitment to wellness inside our walls and beyond 
  • Assign rooms according to guest requests and preferences whenever possible 
  • Handle general hotel enquiries, engage and inspire guests through each guest experience 
  • Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on atte...