Service Manager

Civic Recruitment Limited

📍 contract, davao region, Philippines

Full-time Other Posted June 14, 2026

Job Description

3-month contract with a local authority

This is a 3‑month contract with a local authority, focusing on leading and overseeing the Quality Assurance function within Children’s Social Care. The role is crucial in ensuring robust systems are in place to monitor, evaluate, and improve practice. The postholder will drive continuous improvement through audits, learning, and performance activities, ensuring high standards of safeguarding and service delivery. The position is central to preparing for and responding to Ofsted inspections and embedding learning into frontline practice.

Responsibilities

  • Lead and manage the Quality Assurance framework for Children’s Social Care.
  • Oversee and deliver monthly practice audits and thematic audits, ensuring they are robust, evidence‑based, and outcome‑focused.
  • Identify key themes, risks, and areas for improvement from audit findings.
  • Ensure learning from audits is effectively dissemin...