Job Description
Are you experienced in Service Management?
MacGregor - Let's shape the future together
Are you an experienced service professional who enjoys coordinating people, solving customer problems and leading teams? We are looking for a Service Manager to join our service operations team in Kristiansand.
In this role, you will be responsible for planning and executing service jobs worldwide. You will act as the link between customers, service engineers, technical support and spare parts teams, ensuring that the right resources are assigned and that customer issues are resolved efficiently and professionally.
More tasks and responsibilities
- Coordinate service jobs from initial customer request through completion and invoicing
- Communicate with customers to understand requirements and provide updates
throughout the service process - Lead and develop a team of service engineers, including performance and developm...