Service Manager

Service Manager (EC&I)

Remote‑based (UK-wide)

Salary: Experience Dependent + Company car + Bonus + Matched pension up to 10% + Private medical cover

We are seeking an experienced Service Manager to lead and develop a team of Field Service Engineers (EC&I) delivering high‑quality service support to customers within the paper, metals and concrete manufacturing sectors across the UK.

This is a remote‑based leadership role with regular engagement across customer sites and engineering teams. You will be responsible for service performance, people leadership, customer satisfaction and continuous improvement across the service operation.

Key Responsibilities

• Lead, manage and motivate a team of EC&I Field Service Engineers to deliver safe, efficient and high‑quality service support
• Drive service excellence across paper, metals and concrete manufacturing customers throughout the UK
• Own service delivery performan...