Service Market & Customer Support Manager

Volvo

📍 Remote, Remote, Malaysia

Full-time Other-General Posted June 16, 2026

Job Description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. Job Summary
The incumbent is responsible for developing and executing strategies to grow the service business within a defined market. This role focuses on increasing service revenue, improving customer retention, and ensuring high-quality service delivery while leading cross-functional teams and optimizing operational performance. Key Responsibilities
Develop and implement market-specific strategies to grow service and after-sales revenue
Analyze market trends, customer needs, and competitor activities to identify business opportunities
Drive customer satisfaction, retention, and loyalty through high-quality service delivery
Manage service KPIs such as revenue gr...