Service Supervisor I

Farm Boy Inc.

📍 Ottawa, Ontario, Canada

full-time Supervisors of Office and Administrative Support Workers Posted March 21, 2026

Job Description

Job Description

Be part of what makes us different.

You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on coaching, and a passion for customer service, you’ll ensure every interaction reflects Farm Boy’s commitment to the best fresh shopping experience. Here are some of the other ways you’ll help us stand out:

  • Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
  • Greet, engage, process, and bag customer purchases, collecting accurate tenders using Farm Boy Customer Service Standards.
  • Supervise the front-end team and provide floor support by delegating tasks, coordinating meal breaks, and ensuring daily readiness for business.
  • Support a culture of trust and inclusion by providing hands-on training and coaching ...