Service Support

Sartorius

📍 Tokyo, Japan, Japan

Full-time other-general Posted February 25, 2026

Job Description

This position will be responsible for supporting the field service team. Main Task is to support their office work and be bridge between customer and engineer.


Main Responsibilities & Tasks:

+ Create standard certificates and issue.

+ Telephone operation from customer and dealer

+ Customer management for field service

+ Quotation

+ Communication with internal and external customer

+ dispatch and schedule management in the future


Qualifications & Skills:

Minimum requirements

+ 2-3 years’ experience as Sales support or Service support job

+ PC skill (MS office, Excel, Word, PPT)

+ Native-level Japanese with strong overall communication skills

+ Strong team player

+ Strong aspirations for self-growth in a global company

+ Able to read and write in English; willingness to learn English and to make efforts to speak in English when required
<...