Service Technical Support Ix

Vertiv

📍 xico, veracruz, Mexico

Full-time Other-General Posted June 05, 2026

Job Description

**Brief Job Description**:A Mechanical Engineer who contributes to Service Support, Upgrade Design projects, and handles small-scale designs with guidance.Participate in New Product Development Service Readiness and perform Change Originator/Analyst duties.
**Responsibilities**:- Support with the design of Service Upgrade kits and component substitutes.
- Create drawings for upgrade kits.Including installation and packaging instructions.
- Create bill of materials (BOM) required for new upgrade kits- Create or revise product documentation in CAD, Solid Edge, Agile EC, and PLM systems.
- Work with Production and Field associates to build prototypes and provide direction when needed.
- Review and approve Engineering changes in PD Cloud.
- Perform Change Originator and Change Analyst for Engineering Change Notices.
- Provide training and escalated support to technical support team members during the release of upgrade kits- Support New Product Development fo...