Job Title |
Service Technical Support - Repairs centre Management |
Qualifications Required |
BE/Diploma in Electronics/Industrial Electronics/ Electronics & Telecommunications/ Electrical |
Experience required |
Product knowledge of UPS system, with experience in troubleshooting of PCB's , repair and installation of UPS systems , managed repair centre will be an added value, MIS reports generation. |
Years of Experience |
minimum 10 to 12 yrs |
Goal |
KPI |
Customer Satisfaction |
1. Ensure PTRS entries are completed in the system within 24 hours of PCB receipt at the repair center. |
2. Provide weekly updates to partners on the status of repairs. | <...