Job Description
Develop and implement ServiceNow ITOM suite components, including: CSDM CMDB Discovery Service Mapping Event Management Understand infrastructure environment setup (Server, Network, Storage, etc.). Work with monitoring tools and integrate them with ServiceNow. Perform unit testing, system integration testing, performance testing, and user acceptance testing. Create repeatable processes for development, testing, staging, and production environments ensuring reliability and high availability. Develop integrations using REST API, SOAP, or other technologies. Work with base platform features and reporting capabilities. Adhere to Agile/Scrum methodology and ITIL standards. Ensure compliance with the Software Development Lifecycle (SDLC). Required Qualifications ServiceNow Certified Systems Administrator . Knowledge of Agile/Scrum methodology. Basic understanding of ITIL/industry standards. Familiarity with SDLC processes. Technical Skills ServiceNow ITOM suite (CSDM, CMDB, Discovery, Servic...