ServiceNow ITSM & CSM Developer
W
Wackowave
📍 Riyadh, Riyadh Province, Saudi Arabia
Job Description
Hiring: ServiceNow ITSM & CSM Developer
Location: Riyadh, Saudi Arabia
Employment Type: Full-Time
Experience: 5+ Years
Work Mode: Onsite / Hybrid (as per client requirement)
Job Overview
We are seeking a highly skilled ServiceNow ITSM & CSM Developer to join a dynamic enterprise team in Riyadh. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules, Customer Service Management (CSM), and custom development, with the ability to design, configure, and optimize ServiceNow solutions aligned with business needs.
Key Responsibilities
- Design, develop, and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge).
- Implement and enhance Customer Service Management (CSM) workflows, case management, and ser...