What success looks like in this role:
Lead ServiceNow platform architecture and solution design for custom applications, integrations, and platform enhancementsNeed knowledge of FlowdesignerOwn end-to-end delivery including requirements analysis, solution design, development, testing, deployment, and post-production supportDesign and develop custom ServiceNow applications from scratch, adhering to platform best practicesProvide architectural leadership across ServiceNow modules including:ITSMITOMITAMCSMITBM (APM & PPM)FSMOther enterprise ServiceNow capabilities as neededDefine and enforce platform governance, design standards, and best practices to ensure scalability, performance, and maintainabilityLead, mentor, and review work of onshore and offshore development teamsSupport story refinement, effort estimation, solution proposals, and technical design documentation