ServiceNow Technical Architect

Gazelle Global

📍 crawley, england, United-Kingdom

Full-time IT & Technology Posted June 20, 2026

Job Description

ServiceNow Technical Architect is responsible for designing, governing, and delivering scalable, high-quality ServiceNow platform solutions that align with business objectives and enterprise architecture standards.

They act as the technical authority for ServiceNow implementations, ensuring best practices, platform optimization, and long‑term maintainability across projects.

Your responsibilities:

  • Define and maintain a scalable, future‑ready ServiceNow architecture for global environments.
  • Lead architecture/design workshops, gap analysis, and provide technical governance.
  • Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning.
  • Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems.
  • Establish and enforce platform governance, design standards, and release management processes.
  • Ensure compliance with GDPR, cyberse...