Services Manager - Thailand
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Thermo Fisher Scientific
📍 Bangkok, Bangkok, Thailand
Job Description
:Develop and implement strategies to elevate Thermo Fisher Scientific's support services in Thailand to world-class standards. Establish coordinated support systems to provide flawless customer service with efficient efficiency. Manage the Service process for handling blocking issues to identify and resolve field problems quickly. Drive customer allegiance by ensuring high standards of execution and delivery capabilities. Collaborate with account managers and sales teams to understand client needs and implement enterprise services solutions. Maintain a detailed understanding of the services portfolio to customize coordinated solutions for customers. Align with collaborators to drive a spare part support strategy. Drive commercial expansion initiatives to meet equipment and service goals. Build our external service brand across the Thailand market. Advocate for talent development and maintain trainin...