Settlement Consultant, Group Disability

Sun Life

📍 Waterloo, Ontario, Canada

Full-time Business Operations Specialists Posted February 25, 2026

Job Description

Job Description

:

Settlement Consultant, Group Disability

Reporting to the Director, Appeals & Litigation, the Settlement Consultant is responsible for proactively managing a block of long term disability claims by applying Sun Life’s non-litigated settlement strategy to appropriate claims in order to better serve our clients and improve financial outcomes.

What will you do?

  • Identify issues and solutions on LTD claims that require follow-up within the disability operations

  • Consistently build strong working relationships with members of our legal services department, disability claims operations, marketing, finance and other stakeholders, working proactively and in partnership with them

  • Contribute to the ongoing business retention and growth by building strong working relationships with our customers and by your proactive engagement with plan sponsors

  • Contribute to a dynamic work environment by ide...