Shore Excursions Operations Senior Manager
MSC CRUISES
📍 Geneva, Geneva, Switzerland
Job Description
JOB PURPOSE
The Shore Excursions Operations Senior Manager is responsible for supervising MSC product development process and operations. Among his/her tasks, the Shore Excursions Operations Senior Manager oversees strategic planning and bidding for the appointment of tour operators, operational delivery quality in the ports of call, ensuring that the rest of the team performs in the geographical areas of competence for their assigned goals. As responsible of the MSC Product development and Corporate Shore Excursions Manager teams, this role involves developing and implementing strategies, products, and onboard operations that enhance the guest experience, improve efficiency, and ensure compliance with all relevant regulations and standards.
KEY ACCOUNTABILITIES
Product Management & Development
- Supervising the procurement via periodical bids to determine the local Operators with the best cost-ef...