Showroom Consultant

DUTIES AND RESPONSIBILITIES

• Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners
• Assess customers’ needs, guiding their product selection and purchase
• Respond to inquiries with accurate pricing, inventory, and delivery information.
• Handle special orders, requests, issues/concerns with enthusiasm and efficiency
• Provide quotes for clients and follow ups
• Examine and resolve customer issues, address short payments, and returns in a timely fashion
• Continually improve product knowledge and stay up to date on the latest trends and innovative technology
• Maintain product displays and literature to ensure most current information is available to customers
• Conduct after sales service with customers
• Work closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner
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