Site Reliability Engineer

Sur Global, Bogota, D.C., Capital District, Colombia

Site Reliability Engineer

As the Site Reliability Engineer you will support and scale the infrastructure powering our secure, mission-critical SaaS platform.

You must be confident in operating and debugging both modern infrastructure (cloud-native, containerized services) and classic Windows production environments (IIS, SQL Server AlwaysOn, Service Broker), with the ability to respond to incidents quickly, support ongoing automation, and scale systems reliably.

Responsibilities

• Own the uptime and performance of our core backend infrastructure (Windows + Linux)
• Maintain and enhance observability across systems using Kibana, CloudWatch, and custom telemetry
• Manage CI/CD pipelines, infrastructure as code (Terraform, Ansible), and deployment automation
• Support and maintain production Windows environments, including .NET Framework/Core apps running in I...