Job Description
Description
:
Monitor, measure and improve the reliability, availability and scalability of Forcepoint products and infrastructure Engage in Incident response and participate in post-mortem analysis to investigate root cause and capture contributing factors for remediation Perform analytics on previous incidents and trend/usage patterns to better predict issues and take proactive actions Design and build custom tools as needed to support process optimization, challenging the status-quo and improving operational efficiency Participate in 24*7 rotational shifts & On-Call for handling production operation issues Identify manual routine operational practices and build robust automation capabilities using code and modern tools Review and create dashboards/reports for application telemetry and infrastructure health for pro-actively identifying performance constraints and bottlenecks Monitor product per...