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In this role you will:
Specification Gathering: Gather and refine specifications and requirements based on technical needs.Risk Management: Direct day-to-day activities in alignment with our risk culture and relevant risk appetite statements, communicating these throughout the team.Operational Efficiency: Create an environment that promotes effective and efficient operations while ensuring adherence to day-to-day business controls for risk and compliance.Documentation: Create and maintain comprehensive software documentation.Customer Focus: Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.Incident Management: Drive incident management, problem management, and site reliability engineering (SRE) practices.Leadership in Crisis: Lead, triage, and communicate severity 1 and major incidents, incl...