Software Developer II – Test Automation Engineer

Key Responsibilities

Test Automation & Framework Development

• Design, develop, and execute automated test scripts for ServiceNow modules and custom applications using the ServiceNow Automated Test Framework (ATF).

Quality, Defect Management & Analysis

• Perform thorough root cause analysis on failed tests and system defects.
• Ensure clear, detailed defect reporting and communication with the Development Team.
• Manage and track testing progress and defects using Jira.

Collaboration & Continuous Improvement

• Collaborate closely with the Development Team and stakeholders to understand functional requirements and translate them into test plans and automation strategies.
• Contribute actively to continuous improvement initiatives within the testing process.
• Explore and evaluate the use of AI tools and machine learning techniques to improve testing effectiveness, productivity, and quality, i...