Job Description
Our client is an emerging leader in AI platform space, offering an enterprise-grade platform designed to connect human decision‑making with intelligent automation. Their system brings together communication channels such as chat, email, web, CRM, and in‑store touchpoints, enabling organisations to scale AI adoption with trust, context, and strong governance.
What you will do:
- Workflow Design & Development
- Build and maintain no‑code/low‑code automation flows using platform tools such as data boards, triggers, and channel integrations.
- Translate business logic into reusable workflow modules spanning channels like Slack, WhatsApp, email, and web.
- Develop end‑to‑end logic for automated routing, permissions, and multi‑agent orchestration.
- Solution Implementation & Customisation
- Partner with Customer Success and Project Managers to implement client‑specific use cases.
- Adapt w...