Description
/Preferred Qualifications
Key Responsibilities:
Leverage Generative AI models to automate ticket triage, escalation routing, engineer shift assignments, and knowledge retrieval.Utilize Power Platform tools (Power Apps, Power Automate, Power BI) to orchestrate workflows, manage handoffs, and build dashboards for visibility and accountability.Collaborate with engineering and operations teams to translate business needs into scalable automation solutions.Document processes and share best practices for future improvements.Preferred Skills:
Power Apps / Power Automate DevelopmentData Management and IntegrationData Visualization (SQL, Python, Power BI)API IntegrationsMachine Learning EngineeringWhat You’ll Gain:
Hands-on experience with Generative AI and Power Platform technologies.Exposure to enterpri...