Job Description
Be a part of something BIG
The
Software Engineer (Full Stack - Support)
will be responsible to troubleshoot, debug, evaluate and resolve customer impacting issues with a focus on detecting patterns and working with the engineering, development and or product teams to eliminate defects.
Make an Impact by:
- Deployment of new releases, environments for applications.
- Responding to emails and incident tickets, maintaining issue ownership.
- Build and maintain highly scalable, large-scale deployments globally
- Co-Create and maintain architecture for 100% uptime. E.g. creating alternate connectivity.
- Practice sustainable incident response/management and blameless post-mortems.
- Monitor and maintain production environment stability.
- Perform production support activities which involve the assignment of issues and issue analysis and resolution within the specified SLAs.
- Coordinate with the Application De...