Job Description
Responsibilities:
Data processing (ETL) using MSSQL, DataLake (Azure Databricks), Python, Scala, GitHub with T-SQL stored procedures, views, and other various database objects; import and export processing; data conversions; business process workflows and metrics reporting.
Providing client support services and enhancements.
Controlling daily ticket resolution/prioritization as client and user volume increases.
Prioritizing issues based on client expectations, volume of current tickets, and visibility of issues across the enterprise.
Analyzing the overall enterprise environment to find gaps and can think outside-of-the-box in order to design and create functionality which will prove to be of value.
Provide DataLake (Databricks), Python, SQL, Scala training to other technicians.
Drive ticket resolution momentum and provide feedback to US Leadership where...