Software Engineering Director

● Own the full technical execution of the CRM and operations platform

● Lead architecture, system design, development standards, performance, uptime, and

scalability

● Manage and grow a development team of full-stack engineers, QA, and business

analysts

● Create engineering processes, sprint structure, code review standards, and QA

workflows

● Work directly with leadership, sales operations, call center, marketing, finance, and field

operations teams

● Translate business requirements into clear technical specifications

● Oversee integrations with dialers, finance platforms, call intelligence tools, installer

platforms, and third-party APIs

● Build and improve modules for CRM, dispatch, pipeline management, geo-routing,

reporting, and AI-assisted call intelligence

● Use AI-assisted development tools to improve engineering speed and quality

● Recruit, mentor, manage, and hold engineering team mem...