Software Support Coordinator

Crosspoint Human Services is seeking a strong technical software support person to be the frontline resource for troubleshooting software issues.  The ideal candidate will provide expert support while working closely with internal staff and teams. If you would like to help

users to be successful with technology, enjoy teaching and solving problems join our team.

Responsibilities and Duties:

Duties include but are not limited to:

• Oversee efficiency, maintenance and optimization of software systems ensuring they function smoothly
• Design, test and implement reporting mechanisms to provide the required information to the agency
• Manage the integration and deployment of new software, hardware and technology as needed
• Establish, maintain and monitor email for all staff
• Provide training and support to staff on software, hardware and IT procedures...