Job Description
Position:
Solution Architect – Microsoft Dynamics 365
Industry:
Water Utility
Tenure:
6-Months Contract (Renewable)
Working Location:
Kuala Lumpur City Centre (Remote)
Key Responsibilities
Solution Architecture & Design:
- Lead end-to-end architecture for Microsoft Dynamics 365 implementations across Billing, CRM, Asset Management, Field Service, Work Order Management, and Customer Service modules.
- Translate business requirements into scalable, secure, and compliant solution designs aligned with industry best practices.
- Define integration patterns between D365 and third-party systems such as GIS, payment gateways, billing systems, SCADA, IoT platforms, and legacy utility systems.
- Govern data modelling, configuration standards, and custom development guidelines across the project.
- Ensure architectural alignment with enterprise frameworks, cybersecurity controls, and performance requir...