Job Description
Meld is a fast growing startup looking to add developer support for customers who use our API driven platform for managing their crypto related integrations. We're focused on helping money move on chain with a clear focus of building the largest network to access stablecoins and crypto currencies.
About the Role
We are currently seeking a dedicated Solutions Engineer / Developer Support with a strong understanding of APIs to join our dynamic team. This role is pivotal in supporting our tech-savvy customers and ensuring their success using our advanced product offerings.
The primary KPI is effective developer support with organized response management, effective communications, and strong customer responsiveness and ownership (all technical requests).
The secondary KPI is to improve developer experience, developer documentation, and developer satisfaction.
Responsibilities
- Provide first-level con...