Spa Receptionist

Guest Welcome: Warmly greet guests upon arrival, creating a welcoming and relaxing atmosphere in line with spa standards.

Reservations & Scheduling: Manage spa bookings, appointments, and daily schedules efficiently using the spa’s reservation system.

Guest Assistance: Provide information on treatments, therapists, spa facilities, and products. Guide guests through the check-in and check-out process.

Communication: Coordinate with therapists and spa staff to ensure smooth operation of treatment schedules and guest flow.

Administrative Duties: Handle payments, maintain accurate records, answer phone calls and emails, and ensure all front desk procedures are followed.

Presentation & Cleanliness: Maintain a tidy, elegant, and calming reception area at all times.

Product Knowledge: Promote and recommend suitable spa treatments and retail products to enhance each guest’s wellness journey.

Teamwork: