Job Description
The Assistant Manager for Splash will support the day-to-day management & operation of the resort swimming pool and water-based facilities, ensuring a safe, clean and engaging environment for guests & team. The Splash Assistant Manager leads the front-line team, maintains compliance with health and safety standards, and helps deliver a high-quality guest experience in line with brand expectations. KPIs H&S compliance and audit results Incident rates Guest satisfaction scores Team engagement and retention Pool downtime Training compliance Cleanliness and presentation standards General Duties & Key Accountabilities Operational Management Support the daily operation of all pool and water feature areas. Ensure adequate lifeguard and team coverage across all operating hours. Assist in planning rotas aligned to occupancy and demand. Monitor poolside standards including cleanliness, water quality and presentation. Respond quickly to operational issues to minimise disruption. Support delivery ...