Job Description
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Summary:
- Key contributor in the comprehensive delivery of high-quality support to end users on Kronos Timekeeping.
- Developing user/client requirements and documenting business and technical implementation plan.
- Developing program specifications for system components.
- Developing system interfaces using Kronos utilities.
- Providing security and user maintenance functions.
- Providing management and users with ongoing project status and issues resolution.
- Test and review the qual...