Sr. IT- Applications Support

Confidential

📍 Mumbai, Maharashtra, India

Permanent Computer Occupations Posted February 27, 2026

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Job Description

Roles & Responsibilities:
Manage Level 1 and Level 2 support for applications
Diagnose and resolve application issues raised by users within defined SLAs
Maintain documentation of common issues and solutions in the knowledge base
Coordinate with vendors and internal teams for escalations and fixes
Assist with software rollouts, upgrades, and patches
Conduct training sessions for end-users when needed
Monitor application performance and generate periodic health reports

Location:
 Mumbai 


Experience:
12 - 15 years

Salary Range:
As per industry standard 

Functional Area:
Other

Employment Type:
Permanent

Desired Candidate Profile:
12 - 15 years of experience in application support or IT service management.
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Job Details

Location

Mumbai, Maharashtra, India

Job Type

Permanent