Sr. IT Engineer - Application Support

General information

Description & Requirements

Job Summary:

We are seeking an experienced Senior ServiceNow Developer to lead the design, development, and implementation of ServiceNow solutions. You will play a key role in driving automation, improving ITSM processes, and mentoring junior developers.

Essential Duties and Responsibilities:
- Plan and perform work submitted by the project when reporting application issues such as performance and service availability.
- Complete end-to-end application service management for all managed instances which includes monitoring request for compliance with corporate change policy standards.
- Successfully manage and review the execution of requested environmental changes, such as deployments or key configuration ch...