Sr. Technical Representative, IT Operations (TCF)
C
Concentrix
📍 Mexico, Ciudad de México, Mexico
Job Description
- Diploma or studying Computer Science or any related career.
- At least 1 year of experience in similar positions - IT technical support.
- Knowledge in the management of Windows & Mac OS network configuration.
- Knowledge in PC Maintenance.
- Knowledge in PC Repair.
- Knowledge managing DNS and Active Directory.
Requirements
- Diploma or studying Computer Science or any related career.
- B2/B2+ English Proficiency.
- At least 1 year of experience in similar positions - IT technical support.
- Knowledge in the management of Windows & Mac OS network configuration.
- Knowledge in PC Maintenance.
- Knowledge in PC Repair.
- Knowledge managing DNS and Active Directory.
Responsibilities
- Troubleshoot connectivity issues:
- Network
- File Shares
- Software
- Support operation of Operating Systems (Windows and Mac OS).