Job Description
The Role
- Collaborate with the product and engineering teams on the design, build and operational management of the client-facing services
- Champion and implement best practice solutions for reliable, performant and observable SaaS products
- Build and improve CI/CD pipelines for product teams with focus on high cadence and cost effectiveness
- Implement infrastructure as code
- Support the team in infrastructure and networking related issues
- Maintain and configure observability platforms such as Datadog
- Proactively monitor production and other environments to ensure stability, availability, security and integrity
- Participate in incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues
- Work closely with engineering, support and operations teams to upskill and promote knowledge transfer, producing training materials and articles
- Participate in o...