Staff IT Engineer

Hey! My name is John and I started here at Ashby as IT Manager around 6 months ago, excited to meet you! In that time Ashby has grown from ~250 to 320 folks and the scope of what we’re doing in IT has expanded.

Currently the IT team here is just me; we want to grow that team to keep providing world‑class service and the most automated, delightful technology to work with during their time at Ashby.

Responsibilities

• Own and fix customer issues from ingest through to resolution, whether that’s a one‑time fix or a deeply technical project affecting the whole org
• Offer, advocate and then implement best practices for an IT function that is securely creating the most productive workforce in the world
• Own projects across device management (Kandji, Crowdstrike), identity management (Okta, Google Workspace), hardware logistics (laptop shipping, accessories lifecycle) and user lifecycle (onboarding, offboarding and user changes) to automat...