Staff Machine Learning Engineer (Winnipeg)

ServiceNow

📍 winnipeg, mb, Canada

Full-time Other-General Posted June 04, 2026

Job Description

Responsibilities

  • Contribute to the design, development and implementation of VoIP infrastructure, telephony platforms, and observability features that power AI-driven voice workloads
  • Collaborate with engineering, Product, and infrastructure teams to ensure our voice and AI platforms perform efficiently, scale reliably, and integrate seamlessly across SIP/RTP, Kamailio, RTPEngine, and related telecom systems.
  • Contribute to the continuous improvement of the SRE practice by turning operational telephony and AI workload use cases into requirements for software tooling.
  • Contribute to the execution of deployment and support activities for VoIP systems and AI/ML developers operating in production voice environments.
  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.).
  • Work with product owners to understand deta...