State Service Center Manager

We’re Hiring – Service Centre Manager | Karnataka Join the Vivo Karnataka team and lead after-sales service operations across the state. We are looking for a dynamic and experienced professional who can drive operational excellence, customer satisfaction, and service quality across all Vivo service centres in Karnataka. Location: Bangalore, Karnataka Position: Full-Time Key Responsibilities: • Manage end-to-end service centre operations across Karnataka • Drive customer satisfaction and service excellence • Lead, train, and mentor service centre teams • Monitor KPIs and improve operational performance • Coordinate with Product, Sales, and Operations teams • Handle repairs, returns, exchanges, and customer escalations Preferred Experience: ✔ 5–10 years in Service Centre Management ✔ Mobile Phones / Consumer Electronics / Telecom industry experience preferred ✔ Strong leadership, process improvement, and stakeholder management skills If you are passionate about service excellence and ...

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