Strategic Workforce Planner, 24/7 Support Ops

A leading delivery service company in Mexico City is seeking an experienced Workforce Planner to join their Support Operations Team. You will analyze data, forecast staffing needs, and drive improvements in customer service. Ideal candidates are detail-oriented, data-driven, and have 4+ years of relevant experience in a fast-paced environment. This role provides the opportunity to make impactful decisions in a rapidly growing company, enhancing both workforce efficiency and customer experience.
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