Strategic Workforce Planner – Data-Driven Scheduling

Optum Philippines is seeking an experienced Workforce Management professional to support their enterprise line of business. You will gather workforce data, maintain databases, and assist in reporting. The role requires collaboration with scheduling and real-time associates to optimize staffing.

The ideal candidate should have over 2 years of experience in BPO Workforce Management, at least 1 year of forecasting experience, and proficiency in IEX and Microsoft Excel.