Student Experience Officer

Kaplan

📍 Australia, South Australia, Australia

Max term contract - Full-time or Part time 4 days Other Educational Instruction and Library Occupations Posted June 29, 2026

Job Description

Role


We have an exciting opportunity for a positive and energetic Student Experience Officer to join our team at the Adelaide campus.


This role is pivotal in delivering an exceptional student experience by guiding students through their life cycle, providing pastoral care, and supporting their overall welfare. Collaborating closely with other teams across the campus and the wider business, our goal is to provide the ultimate student experience.


Other Key Responsibilities will include:



  • Serve as the first point of contact for KBS students (on campus and online), delivering a welcoming and supportive service.

  • Provide high-quality customer service with accurate advice on KBS programs, services, and academic progression.

  • Coordinate and deliver key student events such as Orientation and Graduation.

  • Contribute to the Student Ambassador Prog...